Frequently Asked Questions

Quick answers to frequently asked questions about PBN Global.

General Information

There are virtually no differences. We are the same company, with identical structure, personnel, and dedication to supporting you. PBN Global represents our evolution from a hardware-centric company to one focused on software solutions, reflecting our commitment to innovation and customer-centric service.

We are proudly private. Our straightforward company structure enables us to maintain a fast-paced approach since our inception. Our priority is the success of our customers and employees, not shareholders.

Our 30+ years of experience working closely with Operators gives us valuable insights into how customers use their equipment, manage their networks, and their genuine needs. This hands-on experience uniquely informs and enhances our software products, ensuring they are not only innovative but also deeply aligned with the operational realities of our customers.

Software Solutions

All PBN Global software products (including netWatch2, netCommand, deviceCare, and netVista) are designed to be cloud-native and can be deployed on-premises or in the cloud, whether in a virtual machine (VM) or a container. Our solutions are compatible with popular Linux distributions and leverage open-source technologies, optimized for efficient big-data processing. For more specific details tailored to your needs, please contact us directly, and we will gladly provide further information.

It varies. The requirements differ between PON and DOCSIS due to their unique data polling methods and the types of data retrieved. Additionally, the size of the network, polling frequency, and duration for storing historical data also impact these requirements. For a customized response based on your specific needs, please contact us directly, and we’ll provide detailed guidance.

Absolutely! Once you schedule a call with us, we can arrange a live demo. Additionally, we can set up lab and/or production trials tailored to fit your project schedule and specific requirements.

Absolutely. While many of our customers prefer managing their own servers and cloud environments, we also offer managed hosting services to assist you as needed.

We offer multiple options to accommodate the unique business objectives of each Operator. In summary, we provide a CAPEX model with perpetual licenses and ongoing SLA services. Alternatively, we offer an OPEX model similar to SaaS or subscription-based models, which reduces upfront costs. For detailed pricing information tailored to your needs, please contact us directly.

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